Legal

Refund Policy

Last updated: March 2025 — No refunds are issued once access has been granted.

1. No Refund Policy

Truta FX operates a strict no-refund policy. Once access to the platform has been granted — regardless of tier — no refunds, partial refunds, or pro-rated credits will be issued under any circumstances.

This policy exists because access to proprietary content, analysis, methodology materials, and community channels is granted immediately upon payment. The value delivered cannot be reversed once accessed.

2. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation:

—Access remains active until the end of the current billing period

—No refund is issued for the remaining portion of the billing period

—Access is revoked at the end of the period without further charge

Cancellation must be submitted via written request to contact@trutafx.com or through your subscription management portal.

3. Chargebacks

Initiating a chargeback or payment dispute while holding active access to the platform constitutes a material breach of our Terms of Service and EULA. In such cases:

—Access will be revoked immediately and permanently

—Your account will be permanently banned

—The matter may be referred for debt recovery

We encourage any concerns to be raised directly with us before initiating a dispute. We are committed to addressing legitimate issues in good faith.

4. Disputed Charges

If you believe you have been charged in error, contact us immediately at contact@trutafx.com with your payment reference. We will investigate and resolve genuine billing errors promptly.

5. Access Revocation for Conduct Violations

If your access is revoked due to violation of the EULA, Terms of Service, or community conduct standards, no refund will be issued for any portion of the subscription period. This includes but is not limited to:

—Sharing or distributing proprietary content

—Abusive or harassing conduct

—Chargeback initiation while holding active access

6. Acknowledgement

By completing payment and gaining access, you explicitly acknowledge and accept this no-refund policy. This policy is presented clearly prior to and during the application process.

7. Contact

Billing enquiries: contact@trutafx.com